Bringing together leading experts and scholars from around the world, this Handbook provides a comprehensive overview of the latest theories and research on intercultural competence. It will be a useful and invaluable resource to administrators, faculty, researchers, and students.
Darla K. Deardorff is currently executive director of the Association of International Education Administrators, a national professional organization based at Duke University, where she also teaches cross-cultural courses. In addition, she is an adjunct professor at North Carolina State University and the University of North Carolina-Chapel Hill and is on faculty of the Summer Institute for Intercultural Communication in Portland, Oregon. She has received numerous invitations from around the world to speak on her research on intercultural competence and assessment and is a noted expert on these topics. With nearly twenty years of experience in the international education field, she has published widely on topics in international education and serves as a consultant and trainer on intercultural competence development and assessment for universities, corporations and non-profit organizations. She is the recipient of numerous awards including an outstanding alumnus award from her undergraduate alma mater as well as a distinguished alumnus award for the department at her graduate alma mater. Dr. Deardorff holds a master's and doctorate from North Carolina State University where she specialized in international education. Her dissertation, on the definition and assessment of intercultural competence, has drawn national and international attention and her intercultural competence models developed through the research are being used by organizations and post-secondary institutions worldwide. She was recently nominated as a "Rising Star in Academia" for the Chronicle of Higher Education and is a Member of the International Academy of Intercultural Research. Her research interests include intercultural competence, outcomes assessment, internationalization, and teacher education. She has lived and worked in Germany, Japan, and Switzerland.
Foreword - Derek Bok
PART I. CONCEPTUALIZING INTERCULTURAL COMPETENCE
1. Conceptualizing Intercultural Competence - Brian Spitzberg, Gabrielle Changnon
2. The Identity Factor in Intercultural Competence - Young Yun Kim
3. The Interculturally Competent Leader - Margaret D. Pusch
4. The Moral Circle in Intercultural Competence: Trust Across Cultures - Gert Jan Hofstede
5. Intercultural Conflict Competence as a Facet of Intercultural Competence Development: Multiple Conceptual Approaches - Stella Ting-Toomey
6. Cultivating Intercultural Competence: A Process Perspective - Janet M. Bennett
7. Developing Globally Competent Citizens: The Contrasting Cases of the United States and Vietnam - Mark A. Ashwill, Duong Thi Hoang Oanh
8. Understanding Africans¿ Conceptualizations of Intercultural Competence - Peter Ogom Nwosu
9. An Associative Approach to Intercultural Communication Competence in the Arab World - R.S. Zaharna
10. A Chinese Model of Intercultural Leadership Competence - Guo-Ming Chen, Ran An
11. Intercultural Competence in German Discourse - Alois Moismueller, Michael Schonhuth
12. India: A Cross-Cultural Overview of Intercultural Competence - Ranjini Manian, Shobha Naidu
13. Interculturality versus Intercultural Competence in Latin America - Adriana Medina-López-Portillo & John Sinnigen
14. Synthesizing Conceptualizations of Intercultural Competence: A Summary of Emerging Themes - Darla K. Deardorff
PART II. APPLYING INTERCULTURAL COMPETENCE
15. Passing It On: Intercultural Competence in the Training Arena - Craig Storti
16. Leading Global Projects: Bridging the Cultural and Functional-Divide - Robert T. Moran, William E. Youngdahl, Sarah V. Moran
17. Developing the Intercultural Competence of Educators and Their Students: Creating the Blueprints - Kenneth Cushner, Jennifer Mahon
18. The Intercultural Speaker and the Pedagogy of Foreign Langauge Education - Michael Bryam
19. Cultural Mentoring: International Education Professionals and the Development of Intercultural Competence - R. Michael Paige, Matthew L. Goode
20. Culturally Competent Practice in Social Work - Rowena Fong
21. Global Competence for Engineers - John M. Grandin, Norbert Hedderich
22. Neither Jew nor Gentile: Lessons About Intercultural Competence in Religious Organizations - George Yancey
23. Developing Skills for Interculturally Competent Care - Rohini Anand, Indra Lahiri
PART III. ASSESSMENT AND RESEARCH IN INTERCULTURAL COMPETENCE
24. Methodological Issues in Researching Intercultural Competence - Fons J. R. van de Vijver, Kwok Leung
25. Applying Theory and Research: The Evolution of Intercultural Competence in U.S. Study Abroad - Michael Vande Berg, R. Michael Paige
26. Research Application: Towards a General Framework of Competence for Today¿s Global Village - Fons Trompenaars, Peter Wooliams
27. Assessing Intercultural Competence: Issues and Tools - Alvino E. Fantini
28. Implementing Intercultural Comopetence Assessment - Darla K. Deardorff
29. The Real Cost of Intercultural Competence: An Epilogue - Joseph E. Trimble, Paul B. Pedersen, Eduardo S. Rodela