Governing Affects explores the neoliberal transformation of state governance in Europe towards affective forms of dominance, exercised by customer oriented neo-bureaucracies and public service providers.

Otto Penz is a Senior Lecturer in the Department of Sociology, University of Vienna. His research interests include political sociology and sociology of the body. He is the author of numerous books, one recently with Birgit Sauer: Affektives Kapital: Die Ökonomisierung der Gefühle im Arbeitsleben, 2016.

Birgit Sauer is a Professor of Political Science in the Department of Political Science, University of Vienna. Her research interests include gender and politics, gender, right-wing populism, and affect. One of her recent publications is the edited volume, with Mojca Pajnik: Populism and the Web: Communicative Practices of Parties and Movements in Europe, 2017.

Introduction: governing affects. 1 On feeling, emotion, and affect: clarifying the concepts in a broad research field. 2 Affective governance, affective governmentality, and affective capital: a theoretical perspective on the transformation of work, governance, and the state. 3 Neoliberal affective transformation of key social fields. 4 Affective labour: neoliberal transformations of paid labour and bureaucratic work. 5 Neoliberal affective governmentality: empirical evidence. Conclusions.