Mark C. Layton is an entrepreneur and certification instructor with 25 years of experience in organizational design.
Steven J Ostermiller is a community builder, certified trainer and mentor helping organizations and people become more agile.
Dean J. Kynaston is a coach, Certified Scrum Professional, and organizational agile transformation leader.

Introduction 1
Part 1: Getting Started with Scrum 5
Chapter 1: The Basics of Scrum 7
Chapter 2: The First Steps 27
Part 2: Scrum Product Development 45
Chapter 3: Planning Your Work 47
Chapter 4: The Talent and the Timing 67
Chapter 5: Release and Sprint Planning 89
Chapter 6: Getting the Most Out of Sprints 117
Chapter 7: Inspect and Adapt: How to Correct Your Course 137
Part 3: Scrum for Any Industry 147
Chapter 8: Software Development 149
Chapter 9: Tangible Goods Production 169
Chapter 10: Services 189
Chapter 11: Publishing: A Shifting Landscape 215
Part 4: Scrum for Business Agility 225
Chapter 12: IT Management and Operations 227
Chapter 13: Portfolio Management 247
Chapter 14: Human Resources and Finance 273
Chapter 15: Business Development 293
Chapter 16: Customer Service 313
Part 5: Scrum for Everyday Life 323
Chapter 17: Dating and Family Life 325
Chapter 18: Scrum for Life Goals 345
Part 6: The Part of Tens 367
Chapter 19: Ten Key Benefits of Scrum 369
Chapter 20: Ten Key Factors for Enabling Scrum 377
Chapter 21: Ten Key Resources for Scrum 383
Index 389