This study examines the factors influences employee turnover in Malaysian commercial banking industry. This study has identified 5 main factors why employees quit their job. A quantitative research method was used to collect the primary data by using questionnaire. A sample size of 150 respondents from various commercial banking employees was participated in this research project to infer a valid and reliable data to support the hypothesis.

Chong Sue Wei, ha conseguito un MBA presso l'Università di Sunderland e un BA (Hons) in Banca e Finanza presso l'Università di Sheffield Hallam. Oltre 10 anni di esperienza nel settore bancario e finanziario della Malesia e della Cina, attualmente lavora in una società di leasing finanziario in Cina.