This book builds on the authors' extensive experience and research and provides valuable insights into the practical implementation of e-government. It focuses on the developing world where the effective implementation of e-government remains a struggle, often because of the absence of adequate guidance. With a thorough curriculum design and a sound education pedagogy, the book follows a structured step by step process of e-government implementation and management, from conception to evaluation. This text book on e-government management is the first of its kind for developing countries and provides a comprehensive treatment of the practical issues faced by today's e-government managers and their teams. The book is expected to enable much needed e-government championship and to equip public servants in developing countries to meet the demands of citizens of the 21st century.





A good companion and a must read book for all public servants in the information age.