By addressing the practice of school leaders as a first concern, this book focuses on the skills required for smart, effective problem solving.
Sharon D. Kruse is a professor of educational administration in the Department of Educational Foundations and Leadership at the University of Akron, Ohio.
Chapter 1 Problem Solving and Leadership Chapter 2 The Importance of Purpose Chapter 3 The Problem-Solving Cycle Chapter 4 Effective Communication: Talking about Problem Solving Chapter 5 Building Supportive Systems Chapter 6 Constructive Policy