We've learned that effective project manager and business analyst collaboration can improve the success rates of projects dramatically. More recently, thought leaders and industry have begun to recognize the synergies of these roles with the discipline known as change management and the opportunity for even better success rates. Recent studies have shown a 30% improvement in the success rates of strategic projects at organizations using change management regularly. This reference provides a practical model for senior business analysts, project management leaders, organizational change professionals, and executives to follow in developing and successfully executing any important change initiatives or enterprise transformation efforts, and for measuring and analyzing the effectiveness of the change and the activities used to achieve successful results. Key Features: -Discusses the barriers to successful change, the need and how to gain a thorough understanding of the business ecosystem before planning and executing any change effort -Condenses the vast number of root-causes for change into a few all-encompassing reasons -Describes four proven frameworks for managing change, and outlines which framework tends to work best given the barriers to change, business ecosystem, and all-encompassing reasons for the change, and the project or program objectives and organizational goals -Covers how to develop and execute a winning organization change management strategy, and the key stages, activities and techniques best suited for a variety situations -Illustrates how to measure organizational change, including how to develop and use a change scorecard for predicting an organization's ability to make a change successfully, evaluating it throughout the transformation, and after it is completed -Offers impact assessment tools, a functional complexity matrix, and a change scorecard template for managing an organization change project and measuring its success
Barbara A. Davis has been a champion for technology standards, infrastructure, and organizational change management for over 16 years. She is an international speaker who also works with Fortune 500 companies to realign business analysis services, critical and struggling projects, and establish operational infrastructure in order to ensure successful outcomes in the face of conflict and challenging circumstances. Barbara came into technology with a degree in conflict resolution and over 15 years of functional business experience including professional training, project management, community development, business ownership, change management, and conflict resolution. She has drawn on these experiences throughout the course of her career and has become a champion by defining the organizational capability through infrastructure (such as career paths, assessment tools, competencies, key performance indicators), training (such as educational programs and workshops), and through the creation of Centers of Excellence and management frameworks. She audits and redefines operational management of key practice areas and methodologies. Throughout her career, Barbara has interviewed and assessed hundreds of resources, and has held titles and roles including Manager of Human Capital, Business and IT Portfolio Manager, IT Operational Manager, Methodologist, Solutions Consultant, Project Manager, Business Analyst, Author, and Professional Skills Trainer. Her experiences include Operational Management, Organizational Change Management, Document Management, Vendor Management, Configuration Management, Change Control, Practice Management, Business Analysis, Project Management, Cyber Security, and auditing PMO methodologies. Barbara Davis has published numerous articles and is author of the books entitled Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success, Going Beyond the Waterfall: Managing Scope Across the Project Life Cycle, and Mastering Software Project Requirements. She created the world's first university-accredited business analysis diploma program and has spoken at Project Summit/BA World Conferences across Canada, the United States, and India.