Revision of: The Six Sigma book for healthcare. c2002.

Robert Barry, PE, PhD, is CEO of Balester Group LLC; an adjunct professor for the University of Pittsburgh; a certified Six Sigma master black belt; and a management consultant specializing in systems of extremely high reliability, with clients ranging from hospitals and utilities to the Alaska Pipeline. Dr. Barry formerly was managing principal for Caldwell Butler & Associates LLC. He received a bachelor's degree from Iowa State University, earned his master's and doctoral degrees from the University of Pittsburgh, and completed executive management programs at the Harvard Business School and Harvard Law School. Dr. Barry holds 11 U.S. patents and has published widely on technical and management topics. He has held international executive positions for Westinghouse Energy Systems, has served on the faculty of the Pennsylvania State University, and is active in nonprofit organizations promoting the education and employment of people with severe physical and sensory handicaps. Books published by Health Administration Press: High-Reliability Healthcare: Improving Patient Safety and Outcomes with Six Sigma, Second Edition