The second edition of a bestseller, this book examines a select but widely utilized group of psychological ergonomics methods. Completely revised and updated, it provides practitioners with valuable insight into how, where, and why each of the methodologies cited in the book has its unique utility and advantage. The step-by-step process provided with each methodology makes the book a requirement for every ergonomics practitioner's bookshelf.

Neville A. Stanton, Mark S. Young, Catherine Harvey

Introduction. Case Studies: Keystroke Level Model. Link Analysis. Layout Analysis. Predictive Human Error Analysis. Observation. Questionnaires. Hierarchical Task Analysis. Repertory Grids. Task analysis for Error Identification. Layout analysis. Interviews. Heuristics. Utility Analysis. Training, Reliability and Validity. Bibliography. Author Index. Subject Index.