Written as a tool for both researchers and communication managers,the Handbook of Crisis Communication is a comprehensiveexamination of the latest research, methods, and criticalissues in crisis communication.
* Includes in-depth analyses of well-known case studies incrisis communication, from terrorist attacks to HurricaneKatrina
* Explores the key emerging areas of new technology and globalcrisis communication
* Provides a starting point for developing crisis communicationas a distinctive field research rather than as a sub-discipline ofpublic relations or corporate communication