Jessica Gasiorek (Ph.D., University of California - Santa Barbara) is an associate professor in the Department of Communicology at the University of Hawai`i at Manoa. Her research addresses communication accommodation, social cognition, intergroup dynamics, and communication about age and aging.

R. Kelly Aune (Ph.D., University of Arizona) is a professor in the Department of Communicology at the University of Hawai`i at Manoa. His research and teaching address message processing, inference-making and implicature, and creating understanding.

Acknowledgments - Introduction - Communication and Understanding - Conceptualizing Understanding - Premises: Human Cognition and Behavior - Components of Communicating - Creating Understanding - Contextual Factors - Codification - Connections and Implications - Contributions and Future Directions -Index.