Janet Farrell Leontiou received her Ph.D. in speech communication from Penn State University and she is Associate Professor of Communication at Nassau Community College. This book is her second book on the topic of medical communication. Her first book, What Do the Doctors Say?: How Doctors Create a World Through Their Words was published in 2010.

Acknowledgments - Introduction - Past Medical History-IVF - History of Present Condition - The Chief Complaint - The Cultural Indicators - About the Illustrator.