University administrators, board members, policy makers, and scholars will find Spirou's analysis thought-provoking and helpful.

Costas Spirou is the provost and vice president for academic affairs at Georgia College & State University, where he is a professor of sociology and public administration. Most recently he is the coauthor of Building the City of Spectacle: Mayor Richard M. Daley and the Remaking of Chicago and the author of Urban Tourism and Urban Change: Cities in a Global Economy.