Bowman, James S.; West, Jonathan P.; Beck, Marcia A.

Chapter 1 Public Service Today; Chapter 2 The Technical Professional; Chapter 3 The Ethical Professional; Chapter 4 The Consummate Professional; Chapter 5 The Future of Public Service; Chapter 6 Epilogue;

The context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This work focuses on these three essential skills, and describes what it means to be a consummate professional public servant.