Confidence. Leadership skills. Insights from health care pros. To manage health care organizations, you need it all. SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR was written by a ¿who¿s who¿ of experts to prepare you to lead in the modern age. Exposing the issues health care organizations face every day, the authors challenge you to step up, take a position, and act using the skills you¿re building in your course. This book also packs the newest research, public policies, government regulations, payment models, key procedures and more into every page -- so you¿re ready to take charge of the situation no matter what comes your way.

Lawton Robert Burns, Ph.D., M.B.A., Chairs the Health Care Management Department at the Wharton School at the University of Pennsylvania. In addition, he is Professor of Health Care Management, Professor of Management and was named James Joo-Jin Kim Professor in 1999. He is Director of the Wharton Center for Health Management & Economics, and Co-Director of the Roy & Diana Vagelos Program in Life Sciences and Management. Dr. Burns earned his Ph.D. in Sociology and M.B.A. in Health Administration from the University of Chicago.