Identify your strengths so you can maximise your contribution and make a big impact at work. Using simple, practical steps and strategies, each of which has been developed, tested and proven to boost your personal performance.

• Part One Improving your personal effectiveness
• Chapter 1 Learning and unlearning
• Chapter 2 Engagement and effectiveness
• Chapter 3 Managing yourself
• Chapter 4 Goal achievement
• Part Two Improving your impact on others
• Introduction: Primacy and Recency
• Chapter 5 Communication essentials
• Chapter 6 Assertiveness and influencing
• Chapter 7 Working in a team
• Part Three How to make a virtual impact
• Chapter 8 Working in a virtual world
• And finally... the future
• Bibliography
• Index