This book provides a theoretically informed guide to the practice of working with offenders in different settings and for different purposes. It deals with topics such as offender rehabilitation, case management, worker-offender relationships, working with difficult clients and situations, collaboration, addressing complex needs, and processes of integration. The chapters are structured around a dual focus of workers and their environments on the one hand, and the nature of the offenders with whom they work on the other. The condition and situation of workers is thus considered in the context of the condition and situation of offenders, and the relationship between the two.

1. Setting the Scene 2. Key Approaches to Offender Rehabilitation 3. Institutional Dynamics and the Workplace 4. Case Management Skills 5. Tools and Interventions 6. The Worker-offender Relationship: Roles and Respect 7. Working with Complex Needs and Special Populations 8. Difficult Work: Managing Risk, Crisis and Violence 9. Continuums of Care and Collaborative Alliances 10. Pathways and Possibilities: The Process of Reintegration