"...holds the key to why one manager may be thought of as an effective leader while another is capable but ranks lower on the succession chart...[it] makes a strong contribution to defining the differences between managing and leading in a very readable format." -- Anthony Marshall, Ph.D., Dean, Business School, Columbia College.

Section One
Ground Zero-All Factors Being Equal
Five Mission Statements for "New View" Success
The "Fist Factor" (c)-Your Board of Directors
Four Alternate Leadership/Management Styles
The Five Differing Organizational Structures and Levels
Analyzing Players and Prospects for Team Success
Sustaining Your Professional Success Quotient
Section Two
Management Styles Meet Organizational Levels: Which of the Four Styles of Management to Utilize and "How To" Utilize Them for Success
Nine Steps to High Impact Leadership: Empowering Others Through Leadership/Management Techniques
Improving Interactive Communication
Interviewing, Hiring, and Promoting the Right Person: Eliminate the Volume of Nightmares Added to Teams
Develop a Winning Habit Paradigm
Powerful Steps to Convert Negativity to Positive Outcomes: 22 Conversion Factors for Converting a Negative Person or Situation Into a Positive
Principle-Centered Negotiation: Leveraging for Win-
Win Outcomes
The Leadership Advantage: Pulling Together a Winning Management Game Plan
Section Three
Case Studies-How Organizations in Today's Market Emulate The Leadership Alternative Concepts: Big Wonder at SmallParts, Inc.; Teaming at the Salty Iguana Restaurant; Flying High with Kimberly Clark/KC Aviation, Inc.
Bibliography and Suggested Readings
Management/Leadership/Teaming Skills Self-Assessment Inventory (c)