Using case studies in a local government context, this book explores the performance of GIS in practice on the premise that any technology-led innovation will only "work" if the proper organizational and management support, infrastructure and

1. List of Figures and Tables 2. Acknowledgements 3. Introduction 4. Technology and Organisations 5. Perspectives on Implementation 6. Organizations and GIS: A Case Study of British Local Government 7. The Diffusion of GIS in British Local Government 8. Reinvention and Utilization: GIS in Practice 9. GIS Implementation: A Problematic Process 10. GIS: Innovation or Irrelevance 11. References 12. Index