This brand-new book aims to help GPs establish ways of thinking, talking and behaving in the consultation that are most likely to lead to good outcomes. It describes a simple three-part approach to the consultation¿s essential task, which is to convert a patient¿s problem into a plan acceptable to both patient and doctor.

Roger Neighbour OBE MA MB BChir DSc FRCP FRCGP FRACGP

Roger qualified from King¿s College, Cambridge, and St Thomas¿ Hospital. After vocational training in Watford, he practised as a GP in Abbot¿s Langley, Hertfordshire, from 1974 to 2003. He was a trainer and programme director with the Watford Vocational Training Scheme for many years, an MRCGP examiner for 20 years, and the Royal College of General Practitioners¿ Chief Examiner from 1997 to 2002. In 2003 he was elected President of the RCGP for a three-year term. In 2011 he was awarded an OBE for services to medical education.

Having studied experimental psychology instead of biochemistry as an undergraduate, Roger found himself fascinated by the psychology of the consultation and the doctor-patient relationship in general practice. This interest led him to write his `Inner¿ trilogy: The Inner Consultation (1987), The Inner Apprentice (1992) and The Inner Physician (2016). A collection of his medico-philosophical writings, I¿m Too Hot Now, was published in 2005.

Now retired from clinical practice, Roger continues to write, teach and lecture in the UK and worldwide on consulting skills and medical education. He plays the violin to semi-professional standard, and enjoys spending time at his second home in Normandy.

Foreword. Preface. Addendum ¿ the Recorded Consultation Assessment of the MRCGP. About the author, illustrator and foreword writer. Acknowledgments. As we begin. The big picture. The consultation in a nutshell. Making a success of the three-part consultation. Some particular challenges. Before you gö. Index.