• UNIQUE! Focus on the author's proven patient literacy model applies a reliable methodology to promote patient health and reduce hospital readmissions.
• Practical, patient-centered approach emphasizes how to help patients formulate their own healthcare goals to promote their own health.
• In-depth discussion of pedagogy and andragogy introduces how these concepts can be used to teach different patients and accommodate their educational needs.
• Case Studies promote reader engagement and active learning.
• Guidance on how to understand the patient's emotional state and grieving process helps you understand when and how to best communicate health information.
• Handy tools such as the Patient Education Hierarchy, Informational Seasons, the PITS mode, and the UPP tool add direction to individual and/or team patient education efforts.

• UNIQUE! Research-driven approach based on the latest findings in the neuroscience of learning.
• NEW! Addresses the emergence of health literacy as a crucial issue for the future of high-quality healthcare.
• NEW! and UNIQUE! Incorporates the author's Self-Activation Tool to help patients activate their own learning.
• NEW! Colorful design and numerous illustrations promote reader engagement and active learning.
• NEW! Chapter-ending Key Points provide a focused self-check for each chapter.
• NEW! Broader focus on different health professions provides information for a wide range of caregivers.

Section I: Shifting the Focus to the Patient

1. The Problem of Health Literacy 2. The Patient's Perspective 3. Education Theory

Section II: Effective Teaching and Learning

4. Information Exchange 5. The Science and Theories of Learning 6. Health Promotion Theories

Section III: Patient Knowledge

7. Patient Learning 8. Informational Seasons of Knowledge 9. The Brain and Memory

Section IV: Information Delivery Methodology

10. The PITS Model 11. The Medagogy Conceptual Framework 12. Assessing Patient Knowledge Using the Understanding Personal Perception Tool 13. Partnership: The NEW Model of Healthcare 14. Legal Implications Associated with Patient Education 

Appendices References Index