The Elements of User Experience cuts through the complexity of user-centered design for the Web with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Jesse James Garrett gives readers the big picture of Web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any Web development team, large or small, to create a successful user experience.

chapter 1 User Experience and Why It Matters
chapter 2 Meet the Elements
chapter 3 The Strategy Plane
Product Objectives and User Needs
chapter 4 The Scope Plane
Functional Specifications and Content Requirements
chapter 5 The Structure Plane
Interaction Design and Information Architecture
chapter 6 The Skeleton Plane
Interface Design, Navigation Design, and Information Design
chapter 7 The Surface Plane
Sensory Design
chapter 8 The Elements Applied
Index