PART ONE: MANAGEMENT MAKES THE DIFFERENCE BETWEEN SUCCESS AND FAILURE The Concept of Management's Effectiveness Rating Agencies, Management Effectiveness and Creditworthiness Is Mismanagement an Exception? A Survival Strategy: Reinventing the Firm Management and Mismanagement in the Telecommunications Industry PART TWO: CASE STUDIES IN MANAGEMENT EFFECTIVENESS IN THE TELECOMMUNICATIONS INDUSTRY Big Telecommunications Companies Brought Themselves to the Edge of the Abyss Mismanagement Led to the Downfall of Vivendi Universal Lessons from the Crash of Worldcom Lessons from the Fall of Global Crossing, Qwest, Exodus, Adelphia Communications and More Third Generation Mobile and the UMTS Licences The Fate of Vendors Who Leveraged Their Clients

This book explains why and how management's effectiveness makes the difference between success and failure, in any organization. Based on extensive research in the US, UK, Germany, France, Italy and Switzerland, the author outlines how to be effective, what happens in cases of ineffectiveness, and the reasons why management's effectiveness must be examined within the perspective of each company's business challenges.

Dimitris N. Chorafas served on the faculty of the Catholic University of America and as Visiting Professor at Washington State University, George Washington University, University of Vermont, University of Florida, and Georgia Institute of Technology in the United States, as well as the University of Alberta, Technical University of Karlsruhe, Ecole d'Etudes Industrielles de l'Université de Genève, Ecole Polytechnic Fédérale de Lausanne, Polish Academy of Sciences and Russian Academy of Sciences. More than 8,000 banking, industrial and government executives participated in his seminars in the United States, England, Germany, Italy, other European countries, Asia and Latin America. Chorafas is the author of 160 books, translated into several languages world-wide.